Your Privacy Is Our Priority
Your personal information is always safe on the g8777 platform. In this policy we clearly explain — what information is collected, why it is collected, and how it is kept secure.
Introduction & Applicability
g8777 ("we", "our", "platform") provides a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect from you while you use our website, mobile version, and related services, how that information is processed, and what your rights are.
By using any service of g8777, you are agreeing to the terms described in this Policy. This Policy is an integral part of our Terms and Conditions. If you do not agree with this Policy, please refrain from using our platform.
This Policy applies only to individuals aged 21 or older. No person under the age of 21 may use g8777's services.
What Information We Collect
g8777 collects information in two main ways: (a) what you provide directly, and (b) what is automatically collected while you use the platform.
2.1 Information You Provide Directly
Information you provide when registering an account or using a service:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Identity document details (National ID card or passport — for KYC verification)
- Financial information: bKash, Nagad, Rocket, Upay account numbers or bank account details (for processing transactions)
- Messages you send in support tickets
2.2 Information Collected Automatically
The following information may be collected automatically when you use our platform:
- IP address and device type
- Browser and operating system information
- Activity logs on the platform (login times, game sessions, betting history)
- Information collected through cookies and similar tracking technologies
- Referral source and session duration
2.3 Information Received from Third Parties
During payment processing, transaction confirmation information from bKash, Nagad, Rocket, Upay, or banks may come into our system. This information is used solely to confirm your deposits and withdrawals.
How We Use Your Information
g8777 uses your information only for lawful and clearly defined purposes. Each purpose is described in detail below:
3.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing deposits, withdrawals, and other financial transactions
- Tracking your game history and bonus balance
- Providing customer support and resolving your complaints
3.2 Security and Fraud Prevention
- Detecting and preventing unauthorized access to accounts
- Monitoring suspicious transactions
- Taking necessary steps to prevent fraudulent activity and money laundering
- Detecting multiple accounts
3.3 Service Improvement
- Analyzing and improving our platform's performance
- Identifying errors and resolving technical issues
- Personalizing the user experience
3.4 Communications
- Sending important notifications related to your account
- Informing you about bonuses and promotional offers (if you have given your consent)
- Providing information on responsible gaming
Data Storage and Security
g8777 gives the highest priority to the security of your information. We use industry-standard technical and organizational measures to keep your information protected from unauthorized access, disclosure, alteration, or destruction.
4.1 Technical Security Measures
- All data transmissions are secured through SSL/TLS encryption
- Sensitive information is always stored in an encrypted state
- Data is stored on secure, access-controlled servers
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems are active
4.2 Data Retention Period
We retain your information only for as long as necessary to fulfill the purposes described in this Policy or as required to meet legal obligations.
- Active account data: for the entire duration the account remains active
- Closed account data: as required by applicable legal requirements after account closure
- Transaction records: for the period determined by financial regulatory requirements
- Support communications: may be retained for some time even after the issue is resolved
4.3 Steps in Case of a Data Breach
In the event of a data breach, g8777 will take prompt necessary action and will notify affected users in a timely manner where applicable.
Sharing Information with Third Parties
g8777 does not sell your personal information to third parties. However, we may share information in the limited circumstances listed below:
5.1 Service Provider Partners
To operate our platform, we use trusted third-party services such as payment processors. These partners may use information only for their designated tasks and are required to comply with our privacy policy.
5.2 Legal Obligations
We may disclose information as required by law in response to court orders, government directives, or other legal requirements.
5.3 Business Changes
In the event of a business merger, acquisition, or restructuring, user information may be transferred. In such situations we will notify you as early as reasonably possible.
5.4 With Your Consent
If we need to share information for any reason beyond the cases listed above, we will obtain your explicit consent.
Cookies and Tracking Technologies
g8777 uses cookies and similar technologies in your browser. These help improve your experience and keep our services running smoothly.
6.1 Types of Cookies
- Essential cookies: Essential for maintaining login sessions and core platform functionality
- Functional cookies: For remembering your preferences and settings
- Analytics cookies: For monitoring and improving platform usage
6.2 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from using certain features of the platform.
Your Rights Over Your Information
g8777 respects your rights regarding the protection of your information. Your rights are described in detail below:
7.1 Right to Access
You can find out what information we hold about you. Contact our support team to make this request.
7.2 Right to Rectification
If any information in your account is incorrect or incomplete, you can request that it be corrected.
7.3 Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.
7.4 Right to Object to Processing
You can object to marketing communications or certain types of data processing. We will give due consideration to that objection.
7.5 Right to Data Portability
You can request to receive the information collected from you in a structured, commonly used, and machine-readable format.
Age Limit and Protection of Minors
g8777 is not intended for anyone under the age of 21. We do not knowingly collect information from any person under the age of 21.
- Age verification is mandatory during registration
- Age-proof documents are collected during the KYC process
- If a minor has mistakenly created an account and we become aware of it, that account will be immediately closed and the related information will be deleted
- If parents believe their child is using our platform, please notify the support team immediately
For more information, visit our Responsible Gaming page.
Changes and Updates to This Policy
g8777 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
- The updated policy will be published on this page and the "Last Updated" date will be changed
- You will be notified by email in the case of significant changes
- If you continue using the platform after the changes, you will be considered to have accepted the new policy
We recommend that you return to this page regularly and stay up to date with any changes.
Privacy Contact
For any questions, concerns, or requests regarding this Privacy Policy or the protection of your information, contact g8777:
To ensure your request is processed properly, please write "Privacy Request" in the subject line.